QuickBooks Not Updating Or Fails After Windows Update

QuickBooks, a widely used accounting software, plays a pivotal role in managing finances for businesses. Whether you’re a small enterprise, freelancer, or large corporation, QuickBooks offers versatile solutions to streamline financial processes. However, users sometimes face issues such as “QuickBooks Not Updating Or Fails After Windows Update,” which can disrupt operations. Here are some key reasons why businesses choose QuickBooks:

  1. Accurate Financial Statements: QuickBooks simplifies the process of monitoring and categorizing income, allowing businesses to stay on top of their financials. By efficiently tracking income and expenses, it ensures accuracy and transparency in financial reporting.
  2. Expense Tracking: Businesses can effortlessly track their expenses and bills using QuickBooks. The software automates expense tracking, categorization, and reporting, making it easier to analyze spending patterns and optimize budgets.
  3. Efficient Invoicing: QuickBooks simplifies the process of invoicing for businesses of all sizes. Whether you’re a sole proprietor or a growing company, creating and managing invoices becomes seamless, enhancing cash flow management.
  4. Security and Updates: Regular QuickBooks updates are crucial for security enhancements, bug fixes, and new features. Staying up-to-date ensures protection against vulnerabilities and keeps your financial data safe.

In short, QuickBooks empowers businesses by providing real-time insights, automating tasks, and ensuring financial accuracy. It’s a valuable tool for maintaining financial health and driving growth.

Apart from that, it also gives some bugs or glitches while using software or during the update process. One such error is named “QuickBooks Not Updating Or Fails After Windows Update”. In this article, we’ll delve into the complete details on such errors and also learn how to overcome them with ease. Stay Tuned!

Common QuickBooks Not Updating

Let’s check out the common QuickBooks update errors and their impact on the update process. These errors can be frustrating, but understanding them helps mitigate disruptions.

  1. Error 12007


  • Inability to connect to the internet during the update.


  • Test connectivity and settings.
  • Ensure Internet Explorer is the default browser.
  • Review Internet Explorer settings (security level, proxy server, TLS 1.2).
  • Check security software interference.
  • Restart your computer and retry the update.
  1. Error 12157


  • Issues with internet connectivity or security settings.


  • Verify stable internet connection.
  • Temporarily disable firewall or antivirus software.
  • Update QuickBooks to the latest version.
  • Consult a computer expert if needed.
  1. Error 12038 and 12037


  • Similar to Error 12007 (connectivity issues).


  • Follow steps for Error 12007.
  • Reset QuickBooks updates.
  • Ensure single-user mode for the company file.
  • Reinstall QuickBooks in Selective Startup.

Note: Remember to address these errors promptly to keep your QuickBooks running smoothly during updates!

Troubleshooting Steps for QuickBooks Not Updating Or Fails After Windows Update

Here are some troubleshooting steps for QuickBooks not updating or Fails After Windows Update:

Step 1: Check System Date and Time

  • Ensure that the system date and time on your computer are accurate. Incorrect date and time settings can cause various issues, including connectivity problems.
  • On Windows, right-click the clock in the taskbar, select “Adjust date and time,” and verify the settings.

Step 2: Verify Internet Connection Settings

  • Make sure you’re connected to the internet. If not, troubleshoot as follows:
  • Right-click the network icon in the taskbar and select “Diagnose network problems” or open “Get Help for Network & Internet.”
  • Confirm that Wi-Fi is turned on and that Airplane mode is off.
  • Check if a trusted Wi-Fi network appears in the list. If so, connect to it.
  • Try connecting to a different frequency band (2.4 GHz or 5 GHz) if available.

Step 3: Configure Firewall Settings

  • To allow QuickBooks updates, configure your firewall settings:
    • Add QuickBooks as an exception in your firewall.
    • Allow QuickBooks through any third-party security software.
    • Check the official QuickBooks documentation for specific instructions.

Step 4: Run QuickBooks Compatibility Troubleshooter

  • If QuickBooks isn’t working correctly, use the Compatibility Troubleshooter:
    • Search for “QuickBooks Compatibility Troubleshooter” in the Start menu.
    • Follow the prompts to diagnose and fix compatibility issues.

Remember to adapt these steps based on your specific operating system and QuickBooks version.

Specific Windows Update Issues

Let’s explore specific Windows update issues, focusing on Windows 11. I’ll provide insights and troubleshooting steps:

  1. Windows 11 Compatibility

Issue: Some older hardware may not meet Windows 11’s stringent requirements.


  • Check System Requirements: Verify that your PC meets Windows 11 specifications (CPU, RAM, storage, TPM 2.0, Secure Boot).
  • Upgrade Hardware: If necessary, consider upgrading components (e.g., RAM, storage) or purchasing a compatible device.
  • Run Compatibility Checker: Use Microsoft’s PC Health Check tool to assess compatibility.
  1. Installation Failures

Issue: Updates failing during installation.


  • Check Available Space: Ensure sufficient free space on your system drive.
  • Restart and Retry: Sometimes a simple restart resolves installation issues.
  • Use Windows Update Troubleshooter: Run the built-in troubleshooter to identify and fix update-related problems.
  • Manually Install Updates: Download updates from the Microsoft Update Catalog and install them manually.
  1. Driver Incompatibility

Issue: Outdated or incompatible drivers causing issues.


  • Update Drivers: Visit your device manufacturer’s website and download the latest drivers for your hardware components (graphics card, network adapter, etc.).
  • Device Manager: Use Device Manager to identify and update problematic drivers.
  • Roll Back Drivers: If a recent driver update caused problems, roll back to the previous version.
  1. Blue Screen Errors (BSOD)

Issue: Unexpected blue screen crashes after updates.


  • Check Event Viewer: Investigate Event Viewer logs for specific error codes.
  • Update Graphics Drivers: Graphics-related issues often trigger BSODs.
  • Scan for Malware: Malicious software can cause system instability.
  • System Restore: Roll back to a stable system restore point.

Reinstallation and Repair

Let’s learn the steps for reinstalling and repairing QuickBooks:

Reinstalling QuickBooks (If Installation Files Are Corrupted):

  1. Uninstall QuickBooks:
    1. Open the Control Panel on your computer.
    2. Go to “Programs” or “Programs and Features.”
    3. Find QuickBooks in the list of installed programs and select it.
    4. Click “Uninstall” and follow the prompts to remove QuickBooks completely.
  2. Download the Latest QuickBooks Installer:
    1. Visit the official QuickBooks website or use your installation CD.
    2. Download the latest QuickBooks installer for your version (Pro, Premier, Enterprise, etc.).
  3. Install QuickBooks:
    1. Run the downloaded installer.
    2. Follow the installation wizard, providing necessary details (license key, installation location, etc.).
    3. Choose the installation type (Typical, Custom, Network) based on your needs.
  4. Activate QuickBooks:
    1. Launch QuickBooks after installation.
    2. Activate it using your license key or sign in with your Intuit account.

Repairing QuickBooks Installation:

  1. QuickBooks Repair Tool:
    1. QuickBooks provides a built-in repair tool:
      1. Close QuickBooks if it’s open.
      2. Press Windows + R, type appwiz.cpl, and hit Enter.
      3. Find QuickBooks in the list, right-click, and choose “Change” or “Repair.”
      4. Follow the prompts to repair the installation.
  2. Manual Repair (Advanced):
    1. If the built-in repair tool doesn’t work:
      1. Close QuickBooks and any related processes.
      2. Navigate to the QuickBooks installation folder (usually C:\Program Files\Intuit\QuickBooks).
      3. Look for the file named reboot.bat and run it as an administrator.
      4. This batch file re-registers QuickBooks components.
  3. Reboot and Test:
    1. Restart your computer.
    2. Open QuickBooks and check if the issues are resolved.

Important Note: Remember to back up your QuickBooks data before making any changes. 

You May Also Read–QuickBooks Payroll Not Updating


Encountering issues with QuickBooks not updating or failing after a Windows update can be frustrating, but these problems are usually solvable with a systematic approach. By ensuring your system meets QuickBooks requirements, keeping both QuickBooks and Windows updated, and using tools like the QuickBooks Install Diagnostic Tool, you can effectively troubleshoot and resolve these errors. Regular maintenance of your system and software will help prevent such issues in the future, ensuring that your QuickBooks operations run smoothly and efficiently. If problems persist, seeking assistance from QuickBooks Professionals can provide additional solutions and peace of mind.

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